Follow up on consultation quotes
Patients who had a consultation but haven't booked get a friendly follow-up.
The problem
Many cosmetic consultations end with 'I'll think about it', and nobody follows up.
What it could earn or save you
Rough estimate- Time
- Roughly 1 to 2 hours a week
- Money
- Could convert some undecided consultations
How we got this: Based on replacing manual follow-up calls. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Tag consultations without a booked treatment in Pabau or your clinic software.
- 2
Send an automated follow-up at 3 days and 2 weeks.
- 3
Offer a call to answer questions and explain finance options.
- 4
Never use pressure tactics or time-limited offers on medical treatments.
Tools you can use
- PabauVisit site (opens in new tab)
Clinic software for aesthetic and medical clinics: bookings, consent forms, aftercare and marketing.
- PodiumVisit site (opens in new tab)
Business texting, review requests and web chat.
- ChatGPTVisit site (opens in new tab)
AI assistant for drafting message templates. Use only with generic, non-patient text.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Hi {first_name}, thanks for visiting {clinic}. If you have any questions after your consultation, reply here or book a call: {link}AI prompt (generic text only, no patient data):
Write an ethical, no-pressure follow-up message for an aesthetic clinic after a consultation. No discounts, no urgency, and no outcome promises.