Front desk, phone & email
Missed calls, DMs, emails and FAQs answered for you, around the clock.
Use cases
- Private GP & medical practices
"Your results are in" texts that stop the results calls
When a clinician files a normal result, the patient gets a secure text saying it’s available in the portal, with next steps.
1 hour setup - Dentists & dental clinics
A WhatsApp assistant that answers the same 10 questions for you
Auto-replies and quick replies on WhatsApp Business answer opening hours, prices, parking and emergencies instantly.
1 hour setup - Dentists & dental clinics
An AI receptionist that answers 24/7 and books into your diary
An AI voice agent picks up after hours and when lines are busy, answers FAQs and books or requests appointments.
1 day setup - Dermatology & aesthetic clinics
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests treatments.
1 day setup - Private GP & medical practices
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests consultations.
1 day setup - Optometrists & eye clinics
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests eye exams.
1 day setup - Physiotherapists
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests sessions.
1 day setup - Psychologists & therapists
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests sessions.
1 day setup - Veterinarians
An AI receptionist that answers every call, 24/7
An AI voice agent answers overflow and after-hours calls, handles FAQs and books or requests appointments.
1 day setup - Psychologists & therapists
Answer every new enquiry within minutes, even mid-session
A warm auto-reply with fees, availability and a consult booking link goes out to every enquiry.
1 hour setup - Private GP & medical practices
Clinical notes and letters drafted while you consult
An AI scribe drafts notes and referral letters for the doctor to check and sign.
Half a day setup - Dentists & dental clinics
Draft clinical notes and letters while you talk
An AI scribe drafts notes and patient letters from the consultation for the dentist to check and sign.
Half a day setup - Dermatology & aesthetic clinics
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so clients don’t ring the next clinic on Google.
30 minutes setup - Private GP & medical practices
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so patients don’t ring the next practice on Google.
30 minutes setup - Optometrists & eye clinics
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so patients don’t ring the next practice on Google.
30 minutes setup - Physiotherapists
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so patients don’t ring the next clinic on Google.
30 minutes setup - Psychologists & therapists
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so clients don’t ring the next practice on Google.
30 minutes setup - Veterinarians
Missed call? An instant text books them anyway
Every unanswered call gets a text within a minute with your booking link, so clients don’t ring the next practice on Google.
30 minutes setup - Private GP & medical practices
Repeat prescription requests without the phone queue
Patients request repeats through a secure online form; requests land in one queue for the clinician to approve.
2 hours setup - Dentists & dental clinics
Turn every missed call into a booked patient
A text goes out within a minute of any missed call, with your booking link, so callers book instead of dialling the next dentist.
30 minutes setup - Dermatology & aesthetic clinics
Turn Instagram DMs into consultation bookings
ManyChat answers price and availability DMs instantly and sends the consultation booking link.
Half a day setup - Psychologists & therapists
Video sessions that start on time: one-tap join links
Ten minutes before each online session, clients get a text with a one-tap join link and a quick tech check.
30 minutes setup - Small retail shops
An AI chat that answers shoppers 24/7
Tidio’s AI answers shipping, returns and opening hours questions.
1 hour setup - Beauty & nail salons
An AI receptionist that books while you work
An AI answers calls, books into your calendar and answers FAQs.
Half a day setup - Plumbers
An AI that answers emergency calls at 2am
An AI receptionist answers after-hours calls, sorts emergencies from routine jobs and texts you the details.
Half a day setup - Small retail shops
Click & collect: "your order is ready" texts that get it picked up
Online orders trigger a ready-for-pickup text with opening hours, then a reminder before the hold window ends.
45 minutes setup - Personal trainers & gyms
Instagram comments that turn into trial bookings
Comment "TRIAL" on a post and ManyChat sends a free-trial booking link.
Half a day setup - Hairdressers & salons
Instagram DMs that book appointments while you cut
ManyChat answers "price?" and "availability?" DMs instantly and sends your booking link.
Half a day setup - Electricians
Missed call? Auto-text wins the job anyway
An instant text goes out when you’re up a ladder, so callers stay with you instead of calling the next electrician.
30 minutes setup - Auto repair shops
Missed call? Instant text with a booking link
Unanswered calls get a booking link by text.
30 minutes setup - Cleaning services
Missed call? Instant text with your quote form
Unanswered calls get a text with your online quote form.
30 minutes setup - Real estate agents
Self-booked viewings, confirmed automatically
Buyers book viewings via Calendly; reminders cut no-shows.
1 hour setup - Restaurants & cafés
WhatsApp auto-replies that take reservations
A greeting with your booking link and menu answers most messages instantly.
1 hour setup
Nothing for this need yet. New automations are added every week.
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