Request reviews after treatment
An automatic text asks satisfied clients for a Google review.
The problem
Reviews drive new consultations, but asking feels awkward in person.
What it could earn or save you
Rough estimate- Time
- Roughly 30 minutes a week
How we got this: Based on replacing manual review asks. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Get your Google review link.
- 2
Set an automatic review request a few days after treatment via Birdeye or Podium.
- 3
Reply to reviews without discussing any treatment details.
Tools you can use
- Google Business ProfileVisit site (opens in new tab)
Your free Google listing, where patients leave and read reviews.
- BirdeyeVisit site (opens in new tab)
Review requests and reputation management, with healthcare plans.
- PodiumVisit site (opens in new tab)
Business texting, review requests and web chat.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Thank you for visiting {clinic}, {first_name}. We'd love your feedback on Google: {link}
AI prompt (generic text only, no patient data):
Write 5 short, professional replies to positive reviews for an aesthetic clinic, without confirming any treatment.