Take deposits to protect long appointments
Ask for a small deposit or card on file for long or new-client bookings.
The problem
A no-show on a 2-hour treatment hurts. A deposit makes clients commit.
What it could earn or save you
Rough estimate- Time
- Less time rebooking and chasing
- Money
- Could recover revenue from missed long appointments
How we got this: Rough estimate based on fewer unpaid empty slots; varies a lot by salon. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Turn on deposits or card-on-file for chosen services in Fresha or Square Appointments.
- 2
Write a clear, friendly policy (template below) and show it at booking.
- 3
Apply it to new clients and long services first, not to loyal regulars.
- 4
Check your local consumer rules on deposits and refunds.
Tools you can use
- FreshaVisit site (opens in new tab)
Booking software for salons and spas with automatic reminders.
- Square AppointmentsVisit site (opens in new tab)
Online booking, reminders and no-show protection with card on file.
- Stripe Payment LinksVisit site (opens in new tab)
Create a pay-by-card link to put in any invoice or message.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
To keep our prices fair, we take a {amount} deposit for {services}. It comes off your bill on the day. Need to change? Let us know {hours} hours before and we'll move it free of charge.