Get more Google reviews after appointments
A text after each eye test or collection asks for a review.
The problem
Independent opticians compete with chains, and reviews make a big difference in local search.
What it could earn or save you
Rough estimate- Time
- Roughly 30 minutes a week
How we got this: Based on replacing manual review asks. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Copy your review link from Google Business Profile.
- 2
Set up automatic review requests in Birdeye, Podium or Weave after collection.
- 3
Reply to reviews without mentioning any eye condition or treatment.
Tools you can use
- Google Business ProfileVisit site (opens in new tab)
Your free Google listing, where patients leave and read reviews.
- BirdeyeVisit site (opens in new tab)
Review requests and reputation management, with healthcare plans.
- PodiumVisit site (opens in new tab)
Business texting, review requests and web chat.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Thanks for choosing {practice}, {first_name}! Would you share your experience on Google? {link}AI prompt (generic text only, no patient data):
Write 5 short replies to positive Google reviews for an independent optician, without referencing any patient's eyesight or treatment.