An AI that answers emergency calls at 2am
An AI receptionist answers after-hours calls, sorts emergencies from routine jobs and texts you the details.
Emergency calls pay the most and arrive when you’re asleep. Stop losing them to voicemail.
The problem
Urgent callers don’t leave voicemails; they hit the next plumber.
Pain point we researched: r/Plumbing: how do you handle missed or after-hours calls?
What it could earn or save you
Rough estimate- Time
- Several hours a week of phone time
- Money
- Illustrative: one extra emergency call-out a week
How we got this: Rough estimate based on a typical small business; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Set up Rosie or Smith.ai on your business number.
- 2
Define what counts as an emergency and your call-out fee.
- 3
Have it text you emergencies, and book routine jobs for the morning.
- 4
Check summaries every morning.
Tools you can use
- RosieVisit site (opens in new tab)
AI phone answering for small businesses: answers, takes messages, texts you a summary.
- Smith.aiVisit site (opens in new tab)
AI and human virtual receptionists that answer, qualify and book calls.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Template:
Thanks for calling {business}. Is this an emergency, like a burst pipe or no water?AI prompt (generic text only, no personal data):
List 10 questions an AI receptionist should ask a caller to a plumber, emergency first.