Ask pet owners for reviews
A text after the visit asks happy owners to review you on Google.
The problem
Pet owners choose vets by reviews, but few leave them unprompted.
What it could earn or save you
Rough estimate- Time
- Roughly 30 minutes a week
How we got this: Based on replacing manual review asks. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Get your Google review link.
- 2
Set up automatic requests via Podium or Birdeye.
- 3
Reply to every review, staying general about any visit.
Tools you can use
- Google Business ProfileVisit site (opens in new tab)
Your free Google listing, where patients leave and read reviews.
- PodiumVisit site (opens in new tab)
Business texting, review requests and web chat.
- BirdeyeVisit site (opens in new tab)
Review requests and reputation management, with healthcare plans.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Thanks for bringing {pet_name} to {practice}! A quick Google review helps other pet owners: {link}AI prompt (generic text only, no patient data):
Write 5 warm replies to positive Google reviews for a vet practice, without discussing medical details.