An AI chat that answers shoppers 24/7
Tidio’s AI answers shipping, returns and opening hours questions.
Stop answering "do you ship to…?" ten times a day.
The problem
Shoppers ask the same questions all day.
Pain point we researched: Koira: 100 small businesses on where their time goes
What it could earn or save you
Rough estimate- Time
- About 2 hours a week
How we got this: Rough estimate based on a typical small business; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Install Tidio on your site.
- 2
Feed it your FAQ and policies.
- 3
Hand over to email for complex issues.
- 4
Review chats weekly.
Tools you can use
- TidioVisit site (opens in new tab)
Website chat widget with an AI agent (Lyro) that answers FAQs 24/7.
- ShopifyVisit site (opens in new tab)
Online shop and POS with Shopify Magic AI copy tools.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Template:
Hi! I can help with shipping, returns and opening hours. What do you need?AI prompt (generic text only, no personal data):
Write a FAQ for a small retail shop: shipping, returns, hours.