Answer every new enquiry within minutes, even mid-session
A warm auto-reply with fees, availability and a consult booking link goes out to every enquiry.
People reach out at their lowest moment. A reply in minutes, not days, keeps them.
The problem
You’re in session all day; enquiries wait hours and people book elsewhere.
Pain point we researched: Koira: 100 small businesses on where their time goes
What it could earn or save you
Rough estimate- Time
- About 2 hours a week
- Money
- Illustrative: 1 or 2 more clients a month
How we got this: Rough estimate. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Set an auto-reply on your enquiry email or form.
- 2
Include fees, insurance info and a free-consult booking link.
- 3
Add crisis line info.
- 4
Reply personally within one working day.
Tools you can use
- SimplePracticeVisit site (opens in new tab)
Practice management for therapists: booking, reminders, intake, billing, telehealth.
- CalendlyVisit site (opens in new tab)
Booking links with reminders and routing forms.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Template:
Template:
Thank you for reaching out. I’m in session but will reply personally within one working day. You can book a free 15-minute call here: {link}. If you are in crisis, please contact {crisis_line}.AI prompt (generic text only, no personal data):
Write a warm, boundaried auto-reply for a therapy practice enquiry.