A late-cancellation policy that runs itself
Card on file plus automated reminders and a clear 24-hour policy, so late cancels are rare and fair.
Protect your income without awkward money conversations.
The problem
Late cancellations leave an empty hour you can’t refill.
Pain point we researched: Koira: 100 small businesses on where their time goes
What it could earn or save you
Rough estimate- Time
- About 1 hour a week
- Money
- Illustrative: 1 protected session a week
How we got this: Rough estimate. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Write a clear policy (template below).
- 2
Store cards on file in SimplePractice.
- 3
Reminders at 48 and 24 hours.
- 4
Apply fees consistently, with compassion.
Tools you can use
- SimplePracticeVisit site (opens in new tab)
Practice management for therapists: booking, reminders, intake, billing, telehealth.
- JaneVisit site (opens in new tab)
Clinic software for allied health: booking, intake forms, charting, payments.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Template:
Template:
Reminder: your session is {day} at {time}. Changes need 24 hours’ notice. Reply R to reschedule.AI prompt (generic text only, no personal data):
Write a compassionate 24-hour cancellation policy for a therapy practice.